Deposit Policy
Do to the number of reservation no shows we may now require a prepaid deposit for your reservation. The deposit may be waived for returning guests, reservation for the same day or next day arrival, or at our discretion.
In your confirmation email you will receive a link to make your deposit if required. If a deposit is required there will be a date and time by which the deposit must be made or the reservation will be considered null and void. If you make a payment after that date and time your payment will be refunded less the $5 cancellation fee.
Deposit amounts are:
- Daily $25 – Balance due on arrival.
- Weekly $75 – Balance due on arrival.
- Extended Stay – $150 – Balance due on your arrival. We will consider the deposit paid by the same method used to pay the balance due on your arrival (if you pay the balance due by cash/check we will apply the 4% discount to the full amount).
Cancellation:
- Daily and Weekly:
- Named Events: Month of March; Big Bass Splash (Wed to Sun); Easter (Fri to Sun); Memorial Day (Fri to Sun); 4th of July (July 1 – 6); Labor Day (Fri to Sun) and Thanksgiving (Wed to Sun).
- For reservations canceled 14 days prior to your arrival date there is a $5 cancellation fee. This fee will be deducted from your refund.
- For reservations canceled with less than 14 days notice, there is no refund.
- Non Named Events:
- For reservations canceled 7 days prior to your arrival date there is a $5 cancellation fee. This fee will be deducted from your refund.
- For reservations canceled with less than 7 days notice, there is no refund.
- Extended Stay
- For reservations canceled 60 days prior to your arrival date there is a $5 cancellation fee. This fee will be deducted from your refund.
- For reservations canceled 59 to 30 days prior to your arrival date there is a $75 cancellation fee. This fee will be deducted from your refund.
- For reservations canceled with less than 30 days prior to your arrival date there is no refund.
Refunds will be paid by the method of payment if possible. If your deposit was paid by credit card and we are unable to process a refund we will mail a check.
In the event we have to cancel your reservation (Tropical Storm, Hurricane or similar circumstance beyond our control) any cancellation fee will be waived and a full refund made.